Something's not working? We'll handle it.
Describe the problem: we'll help remotely or on site, depending on what's needed.
Three steps to get back to work.
Open a request
Fill in the form below or email info@om-tech.it. You get a confirmation email straight away.
We get back to you
We review the request and tell you how and when we'll step in.
We fix it
Remotely, with your consent, or on site. Afterwards we explain what we did.
Open a request.
Fill in the form: your request goes straight into our support system and we reply from there. The more details you give us, the faster we can help.
Prefer email? Write to
info@om-tech.itRemote support
Once agreed, we'll send you a link to start the remote session. Never install software because a stranger told you to.
Contract clients
If you have a support contract, log in to the client area to open and track requests.
Go to the client area →Before you call us.
My computer is slow or freezes. What can I do?
Restart it and check that updates are installed. If the problem continues, email us saying when it started and which programs are involved.
I received a suspicious email. What should I do?
Don't open attachments or click links. Forward it or send us a screenshot and we'll tell you whether it's a scam.
Do you work with private individuals?
We mainly work with businesses and professionals, but write to us anyway: we consider every request.
How do support contracts work?
You can choose single interventions, prepaid hours or an ongoing contract. See How we work for details.